Shipping policy
Shipping time: Europe 7 to 25 days.
USA: 7 to 25 Days
İtems from India only express shipping available.
Rest of the world : 14 to 35 days.
UPS/USPS service: 8 to 10days.
-Final purchase price do not cover any applicable tax or duty that might be charged by customs .Buyers are responsible for such charges.
-Item will be shipped within 3 working days through Mail after payment received, and Tracking # will be provided through Air-Mail , only for the registered shipping.
Combined shippings are extra charged.
Items will be shipped from Turkey or from India.
LOCAL DELIVERY: No local deliveries.
INTERNATIONAL SHIPPING: We offer international shipping to worldwide. At this time, we do not ship to Africa , only shippıng to South Africa is possible. We offer multiple international shipping options, for international shipping since expectations can vary greatly depending on the destination. Shipping option Estimated delivery time Price Option 1 14 to 35 business days 19.5$, Option 2 6 to 12 business days 69$ .
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SMSGEMS is not responsible for these charges if they are applied and are your responsibility as the customer. REFUNDS,, RETURNS AND EXCHANGES We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@smsgems.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at infot@smsgems.com.